Production times & Shipping
We want to get your order to you ASAP! Our average turnaround time is 4-7 business days from order to shipment within the US.
Occasionally due to high order volume, this may take a day or two extra. You will receive an email when your order ships.
Our business days are Monday through Friday. If you place your order after hours, it will be considered received the following business day, if you submit your order on Saturday or Sunday, the order will be considered received on Monday.
There will be an extended production time during US holidays--please add 3 business days for orders placed within a week of a US holiday [7-10 business days]
Estimated delivery dates: We cannot guarantee the delivery date specified by the carrier you choose at checkout; the delivery dates are estimated by the carrier at the time your order is placed, but can be impacted by many factors. We are unable to refund shipping fees related to late deliveries for reasons that are not covered by the carrier.
If you would like to check on the status of your order please email ordertracking@snobbydrops.com.
International Shipping
Import duties/fees/tax: We do not charge and are not responsible for any associated import duties/fees/taxes or other costs when shipping internationally. When you place an order, you are the importer; due to the variability of import fees by country, you should refer to any guidelines set forth within the country you are importing. Contact your local customs office for more information on fees and policies in your country.
We do not accept returns/refused packages or issue refunds as a result of unexpected customs or import duties/fees incurred upon receipt of your order.
RUSH ORDERS
On standard products, our average turnaround time is 4-7 business days, depending on current volume and the size of your order. If you need your order to be shipped out sooner, email us at rushorders@snobbydrops.com for rush approval. When you email, we will need to know what date you must have the order and the delivery address. We will get in contact with our printing department and see if your request can be accommodated. Rush fees apply to production time only.
We recommend emailing us prior to putting in your order if its critical that you receive the drop by a certain date. However, you can request a rush on an order you've already placed, but know that a rush isn't guaranteed until we get approval from the printing department.
Email rushorders@snobbydrops.com and include:
- The date that you need the order to arrive
- The delivery address where your order will be shipped.
- Your order number [if applicable)
If approved, we will invoice you for the additional fee which must be paid immediately in order to guarantee the turn around time.
A rush is not guaranteed, it is based on our current volume at the time of the request.
All rush orders must be pre-approved.
Rush Charge Pricing is as follows. It will be based on total sale amount of the order.
- 4 Business Days -10%
- 3 Business Days -30%
- 2 Business Days -40%
- Next Day-50%
- Same Day 75%
A Rush Charge applies to production time only. It will not speed up the shipping transit time you selected at check out.
A rush fee applies to production time only and will not speed up the shipping transit time; this is based on the shipping option you selected at check out.
For example, if you selected USPS priority mail at checkout, (average delivery time of 3-4 days), and you request a same day rush, your order would be completed the same day and then handed over to USPS for priority mail delivery, or 3-4 days to arrive.
Similarly, if you chose 2nd day air at check out today, and were approved for a next day rush, the order would be complete by tomorrow and delivered by UPS on the third day from the order date.
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